Primionics is a business-to-business engineering and technology company. We process personal data only for defined business, recruitment, security and legal purposes, and we seek to limit collection to information reasonably required for those purposes.
Scope and applicable Indian law
This policy applies to personal data processed by Primionics through this website, enquiry and evaluation forms, careers and partnership forms, email, telephone, events, meetings and other business communication channels controlled by Primionics.
It is prepared with reference to the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 as brought into force from time to time, and the Information Technology Act, 2000 and associated rules where applicable.
Specific forms or services may provide an additional notice at the point where personal data is collected. Where that notice is more specific, it should be read together with this policy.
Personal data we collect
The data we collect depends on how you interact with Primionics.
| Interaction | Data that may be collected |
|---|---|
| Technical or commercial enquiries | Name, work email, telephone number, company, role, location, product or application interests, specifications, quantity, expected timeline, messages and optional supporting files. |
| Evaluations, demonstrations and support | Project requirements, system context, software or hardware environment, technical questions, meeting records and information needed to coordinate evaluation or support activity. |
| Careers | Name, contact details, curriculum vitae, qualifications, employment history, work eligibility, portfolio information and other details you choose to provide for recruitment. |
| Partner, supplier and business communication | Business contact details, organisation, role, correspondence, meeting information, contractual records and relationship-management information. |
| Website, form security and consent preferences | Essential browser storage needed to remember privacy choices. When you submit a form, technical information such as the IP address, submission time, browser or user-agent details and security logs may be processed to validate the request, prevent abuse and protect the website. If optional analytics is permitted, usage information such as pages viewed, referral source, interaction events, browser or device characteristics and approximate region may also be processed. |
Please do not submit confidential design files, personal identification documents, financial information, health information or other sensitive material unless Primionics has specifically requested it through an appropriate channel.
How we use personal data
Primionics may process personal data to:
- respond to technical, commercial, partnership and general enquiries;
- prepare quotations and coordinate demonstrations, evaluations, orders, delivery, training or support;
- understand application requirements and route an enquiry to the relevant Primionics team or technology manufacturer;
- manage customer, partner, supplier and professional relationships;
- evaluate job applications and communicate about recruitment;
- operate, secure, maintain and improve the website and communication systems;
- prevent misuse, fraud, unauthorised access and security incidents;
- maintain business, accounting, contractual and compliance records; and
- comply with legal obligations or establish, exercise or defend legal claims.
Basis for processing
Depending on the context, processing may be based on your consent, on personal data voluntarily provided by you for a specified request, on steps taken at your request, on performance of a business relationship, or on another use permitted or required under applicable Indian law. Where consent is relied upon, you may withdraw it for future processing, subject to legal and operational consequences explained at the time of withdrawal.
Cookies, browser storage and analytics
The website may use essential browser storage to remember privacy choices and support basic website functions. Essential storage does not require optional analytics permission.
Google Analytics is optional. It is loaded only after you select Allow analytics in the privacy choices banner. When enabled, it helps Primionics understand aggregate website usage, navigation and content performance. Analytics information is not used by Primionics for unrelated third-party advertising.
You may reopen at any time and change your selection. Withdrawing analytics permission does not affect access to the website.
Sharing and service providers
Primionics does not disclose personal data indiscriminately. Data may be shared only when reasonably necessary for the stated purpose, including with:
- relevant technology manufacturers or authorised technical teams when required to assess, quote, demonstrate, deliver or support a requested solution;
- website hosting, email, analytics, document-processing, communication and other service providers acting for Primionics;
- professional advisers, auditors, insurers and financial institutions where necessary;
- government, regulatory, judicial or law-enforcement authorities where disclosure is required or permitted by law; and
- a successor entity in connection with a lawful corporate restructuring, merger, acquisition or transfer of business, subject to appropriate safeguards.
Service providers and recipients are expected to process personal data only for the relevant purpose and to apply appropriate confidentiality and security measures.
Processing outside India
Some technology manufacturers, cloud, email, analytics or support providers used in connection with an enquiry may process information outside India. Where personal data is transferred or made available outside India, Primionics will apply contractual, technical and organisational safeguards and comply with restrictions or requirements notified under applicable Indian law.
How long we retain personal data
Primionics retains personal data only for as long as reasonably necessary for the purpose for which it was collected, an ongoing business or recruitment process, customer or partner support, legal and accounting requirements, dispute resolution, security, or the establishment, exercise or defence of legal claims.
Retention periods vary by record type. When the relevant purpose has ended and further retention is not required by law or a legitimate record-keeping need, data is deleted, anonymised or securely archived with restricted access.
Security measures
Primionics applies reasonable technical and organisational safeguards appropriate to the nature of the data and the risks involved. These may include access controls, role-based permissions, secure transmission, system and activity logging, backups, malware protection, service-provider controls, confidentiality obligations and procedures for identifying and responding to security incidents.
No internet transmission or storage system can be guaranteed to be completely secure. You should use appropriate care when sending confidential or sensitive material and use a secure channel agreed with Primionics where necessary.
Your rights and choices
Subject to applicable law and the relevant provisions being in force, you may request:
- information about the personal data being processed and a summary of the processing;
- correction of inaccurate or misleading data;
- completion or updating of incomplete or outdated data;
- erasure of personal data where retention is no longer necessary or legally required;
- withdrawal of consent for future processing where consent is the basis of processing;
- grievance redressal regarding Primionics' handling of personal data; and
- nomination of another individual to exercise applicable rights in the event of death or incapacity, where provided by law.
Primionics may request information needed to verify your identity and locate the relevant records. A request may be limited or refused where permitted by law, including where retention is required for legal, contractual, security or record-keeping purposes.
Children's personal data
The Primionics website and its business services are intended for organisations and adult professionals. We do not knowingly seek personal data from individuals under 18 years of age through general website forms. A parent or lawful guardian who believes that a child has submitted personal data may contact us to request appropriate action.
Personal data breaches
Primionics maintains procedures to assess and respond to suspected personal data breaches. Where notification is required under applicable law, Primionics will provide information to affected individuals and the relevant authority in the manner and within the timeframe required by law.
Updates to this policy
Primionics may update this policy to reflect changes in law, website functions, business processes or service providers. The current version will be published on this page with the revised date. Material changes may also be communicated through an additional notice where appropriate.
Privacy contact and grievance redressal
To ask a privacy question, exercise an applicable right or raise a grievance, contact Primionics using the details below. Please include enough information to identify the relevant interaction or record, but do not send additional sensitive information unless requested.
Sarojini Devi Road, Secunderabad
Telangana 500003, India
We will review privacy requests and grievances within the period required by applicable law. Where a matter cannot be resolved directly, you may use any further remedy available under applicable Indian law.